Accessibility statement
What we have checked, how we checked it, what we know is not right yet, and how to tell us about anything else.
This statement covers this website, dacros.com. We want everyone to be able to read it and to send us an enquiry, whatever device, browser or assistive technology they use. The standard we check against is the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. We do not claim that the site conforms to it: we have not tested it fully enough to say so, and some problems are listed below.
1. What we have checked
These were checked on 8 November 2026.
- Colour contrast. Body text is 8.84:1 against a white background, secondary text 7.14:1, links 6.13:1, and the text on our main buttons 4.60:1. The message that confirms an enquiry was sent is 5.36:1, and error messages 6.57:1. Form field borders are 3.65:1 against white. WCAG asks for 4.5:1 for text and 3:1 for the edges of controls.
- Keyboard. A skip link goes straight to the main content. Links and controls show a 3 pixel focus ring, and no style removes it. On the dark bands (the footer, the review band, the pricing band and the notice bar) the ring is a lighter colour, at least 5.21:1 at their brightest point. The Services menu opens with its own button or when you point at it, never on keyboard focus alone, so Tab moves straight along the header. While the phone menu is open, the page behind it cannot be reached with the keyboard, in browsers that support this. The Escape key closes the Services menu and the phone menu.
- The enquiry form. Every field has a label. If a field needs correcting, the message names it, sits beside it, is linked to it for screen readers, and the cursor moves there. A failure to send is announced. Without JavaScript the form still works, and any problem lands on a page that says what to do.
- Structure. Pages declare British English. On the five pages we examined, there is one main heading and no heading level is skipped. Search opens in a dialog that announces how many results it found.
- Display settings. If you ask your device to reduce motion, the animations stop. In Windows high-contrast mode the current page, hover states, buttons and the markers on the home page drawing stay visible. On older iPhones (iOS 15.0 to 15.3) the search box stays hidden until you open it.
- The drawing on the home page. Its markers are not in the keyboard order; the same links are in the list below it.
2. How we checked
By reading the code of the site's templates and styles, by working out the contrast ratio of each pair of colours the design uses with the WCAG formula, and by examining the published pages of five parts of the site: the home page, a service page, a town page, a guide and the list of resources.
We have not yet run a full automated scan of every page, tested every page with a screen reader from start to finish, or tested the site with disabled people. Until we have, this statement says what we checked and nothing more.
3. Known problems
At the last check, on 8 November 2026:
- Some small labels use text under 12 pixels.
- Some controls are smaller than 44 by 44 pixels: the link chips on the links page (38 pixels high), the suggestions in search and the links under the home page drawing (36 pixels).
- 18 links open in a new tab without saying so.
- The "More on this" links on the services and cyber security pages have a name for screen readers that does not contain the words shown.
- On phones, the tables on the sub-processors page lose their table structure for screen readers.
- On wider screens, one list on the home page hides its column headings from screen readers.
4. Telling us about a problem
If something on this site does not work for you, or you need a page or one of our documents in another format, such as plain text in an email, write to hello@dacros.com. Tell us the page and what went wrong, and we will reply by email. You can also send your enquiry itself that way, instead of through the form.
5. Who we are
Dacros is a trading name of TicketWave HQ Ltd, registered in England and Wales, company number 17143167, at Ground Floor, Radley House, Richardshaw Road, Leeds, LS28 6LE.
6. Related documents
Privacy notice · Website terms of use · Every page on this site
7. Changelog
- Version 1.0, 8 November 2026. First publication: what was checked on 8 November 2026 and how, the problems known on that date, and how to report one.